Terms of Service
Thanks for using our products and services (“Services”). The Services are provided by Rithm AI, Inc. (“Rithm”), located at 13 S Prescott St. #11334, Memphis, TN 38111, United States.
By using our Services, you are agreeing to these terms. Please read them carefully.
Subject to all of the terms and conditions of this Agreement, Rithm grants to you a non-transferable, non-sublicensable, non-exclusive license during the applicable Subscription Term. You may access our Services through a web browser or app that can be downloaded to a mobile device. You will not receive a physical copy of the software.
Using our Services
You must follow any policies made available to you within the Services.
Don’t misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.
Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. These terms do not grant you the right to use any branding or logos used in our Services. Don’t remove, obscure, or alter any legal notices displayed in or along with our Services.
Our Services display some content that is not Rithm’s, for example Google maps. This content is the sole responsibility of the entity that makes it available. We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law. But that does not necessarily mean that we review content, so please don’t assume that we do.
In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications.
Some of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws. You are responsible for all mobile device charges applied to your data plans while communicating with our Services.
Your Rithm Account
You will need a Rithm Account in order to use some of our Services. You may create your own Rithm Account, or your Rithm Account may be assigned to you by an administrator, such as your employer or educational institution. If you are using a Rithm Account assigned to you by an administrator, different or additional terms may apply and your administrator may be able to access or disable your account.
To protect your Rithm Account, keep your password confidential. You are responsible for the activity that happens on or through your Rithm Account. Try not to reuse your Rithm Account password on third-party applications. If you learn of any unauthorized use of your password or Rithm Account, contact us.
Privacy and Copyright Protection
Rithm’s privacy policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that Rithm can use such data in accordance with our privacy policies.
We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the U.S. Digital Millennium Copyright Act.
We provide information to help copyright holders manage their intellectual property online. If you think somebody is violating your copyrights and want to notify us, you can find information about submitting notices and Rithm’s policy about responding to notices in our help center.
Your Content in our Services
Some of our Services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.
When you upload, submit, store, send or receive content to or through our Services, you give Rithm (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. Some information you provide, such as location data, may be used to improve our services for other users. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license continues even if you stop using our Services (for example, for a client you have discovered from Rithm Maps). Some Services may offer you ways to access and remove content that has been provided to that Service. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services. Make sure you have the necessary rights to grant us this license for any content that you submit to our Services.
Our automated systems analyze your content (including messages) to provide you personally relevant product features, such as customized search results, and malware detection. This analysis occurs as the content is sent, received, and when it is stored.
If you have a Rithm Account, we may display your Profile name, Profile photo, and actions you take on Rithm or on third-party applications connected to your Rithm Account (such as comments you post) in our Services, including displaying in other commercial contexts. We will respect the choices you make to limit sharing or visibility settings in your Rithm Account.
About Software in our Services
When a Service requires or includes downloadable software, this software may update automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings.
Rithm gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by Rithm as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by Rithm, in the manner permitted by these terms. You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.
Open source software is important to us. Some software used in our Services may be offered under an open source license that we will make available to you. There may be provisions in the open source license that expressly override some of these terms.
Our Satisfaction Guarantee – Effective January 2021
You deal with enough hassle in your life, you don’t need any trouble from us. We are committed to your happiness. Upon written request, an email works, Rithm will refund your payment according to the refund policy below.
If you wish to cancel your subscription, you may cancel at any time. Depending on whether you paid in full for the annual plan or pay month by month, we honor a pro-rated refund. See below for details.
If you are not fully satisfied with Rithm, we will refund your most recent payment.
Month to month Rithm Enterprise subscriptions are non-refundable.
Annual subscriptions are to be paid in full up front.
If you would like to cancel, your refund will be pro-rated for Standard, Professional and Enterprise packages.
Unused Support Services
If you purchased support services, the unused portion can be refunded. Used support services cannot be refunded, whether a portion, or all of the service has been provided. Training and setup fees for Enterprise are non-refundable. Example of Services are Technical support, Training, and Setup fees.
Acceptance of this Cancellation Policy
It is your responsibility to familiarize yourself with this cancellation policy. By placing an order for any of our products, you indicate that you have read this cancellation policy and that you agree with and fully accept the terms herein.
Use of the Rithm software or any of the services provided by Rithm AI Inc. indicates acceptance of the terms of service herein.
Please contact customer service by email at firstname.lastname@example.org if you have any questions.
Modifying and Terminating our Services
We are constantly changing and improving our Services. Software upgrades are free. We may add or remove functionalities or features, and we may suspend or stop a Service altogether.
You can stop using our Services at any time, although we’ll be sorry to see you go. Rithm may also stop providing Services to you, or add or create new limits to our Services at any time.
We believe that you own your data and preserving your access to such data is important. If we discontinue a Service, where reasonably possible, we will give you reasonable advance notice and a chance to get information out of that Service.
Our Warranties and Disclaimers
We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we don’t promise about our Services.
OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, NEITHER RITHM NOR ITS SUPPLIERS OR DISTRIBUTORS MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. FOR EXAMPLE, WE DON’T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICES, THE SPECIFIC FUNCTIONS OF THE SERVICES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SERVICES “AS IS”.
SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.
Liability for our Services
WHEN PERMITTED BY LAW, RITHM, AND RITHM’S SUPPLIERS AND DISTRIBUTORS, WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF RITHM, AND ITS SUPPLIERS AND DISTRIBUTORS, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES (OR, IF WE CHOOSE, TO SUPPLYING YOU THE SERVICES AGAIN).
IN ALL CASES, RITHM, AND ITS SUPPLIERS AND DISTRIBUTORS, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.
Business uses of our Services
If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify Rithm and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees.
About these Terms
We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.
If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict.
These terms control the relationship between Rithm and you. They do not create any third party beneficiary rights.
If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).
If it turns out that a particular term is not enforceable, this will not affect any other terms.
The laws of Tennessee, U.S.A., will apply to any disputes arising out of or relating to these terms or the Services. All claims arising out of or relating to these terms or the Services will be litigated exclusively in the federal or state courts of Memphis, Tennessee, USA, and you and Rithm consent to personal jurisdiction in those courts.
To contact Rithm, please visit us here .