{"id":224,"date":"2026-08-07T15:23:54","date_gmt":"2026-08-07T15:23:54","guid":{"rendered":"https:\/\/www.rithmai.com\/support\/?post_type=ht_kb&#038;p=224"},"modified":"2026-08-08T03:13:48","modified_gmt":"2026-08-08T03:13:48","slug":"key-rithm-features","status":"publish","type":"ht_kb","link":"https:\/\/www.rithmai.com\/support\/knowledge-base\/key-rithm-features\/","title":{"rendered":"Key Rithm Features"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Rithm is the AI-powered outside sales platform built to help you know where to spend your time. It combines client management, smart visit planning, and day-of routing so you can focus on selling\u2014not on rebuilding your calendar every morning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can use Rithm on the <strong>web<\/strong> and on the <strong>RithmForSales<\/strong> iOS app. Both use the same account and the same client and schedule data. Many day-to-day field actions work on both platforms. Some planning and reporting tools are richer on the web, while the iOS app is designed for working on the road\u2014maps, route mode, check-ins, directions, and reminders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This page introduces the major features a salesperson uses most often, explains what each one is for, and notes where the web and iOS experiences differ.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What makes Rithm different<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A traditional CRM is often built around desk work: opportunities, emails, and pipeline stages. Rithm is built around <strong>outside sales<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Who<\/strong> you should visit (Importance and Targets)<\/li>\n\n\n\n<li><strong>When<\/strong> you can visit them (hours, cadence, vacation, appointment-only rules)<\/li>\n\n\n\n<li><strong>How<\/strong> to get through the day efficiently (Auto-Scheduler, Recommended Schedule, Route mode)<\/li>\n\n\n\n<li><strong>What happened<\/strong> at each stop (Check In with who you saw and the visit outcome)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Think of Auto-Scheduler less like \u201cshortest drive\u201d alone and more like a sales-aware planner: it weighs client importance, availability, visit frequency, and travel so your time produces better coverage\u2014not just fewer miles.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Where to find things: web vs iOS<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">On the web<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">After you sign in, use the main menu to move between areas. Depending on your account permissions, you may see:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Home<\/strong><\/li>\n\n\n\n<li><strong>Schedule<\/strong><\/li>\n\n\n\n<li><strong>Clients<\/strong> (or <strong>Accounts<\/strong>, if your company uses a business-first display)<\/li>\n\n\n\n<li><strong>Auto-Scheduler<\/strong><\/li>\n\n\n\n<li><strong>Scoreboard<\/strong><\/li>\n\n\n\n<li><strong>Target List<\/strong><\/li>\n\n\n\n<li><strong>Pipeline<\/strong><\/li>\n\n\n\n<li><strong>Weekly Planner<\/strong><\/li>\n\n\n\n<li><strong>Settings<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Footer links such as <strong>Need help?<\/strong>, <strong>Submit Ideas<\/strong>, and <strong>Refer a Friend<\/strong> are available throughout the web app.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On iOS (RithmForSales)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The app uses a tab bar with five main areas:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Clients<\/strong><\/li>\n\n\n\n<li><strong>Targets<\/strong><\/li>\n\n\n\n<li><strong>Schedule<\/strong> (often the default after sign-in)<\/li>\n\n\n\n<li><strong>Auto-Scheduler<\/strong><\/li>\n\n\n\n<li><strong>Settings<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A sparkle icon on Clients, Targets, and Schedule opens <strong>Sales Advisor<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where they differ:<\/strong> Web navigation is a full menu with additional views such as Home, Scoreboard, Pipeline, and Weekly Planner. iOS focuses on the field loop\u2014clients, targets, today\u2019s schedule, Auto-Scheduler, and settings\u2014while some account and maintenance tools open as web pages from Settings.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Clients and Accounts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your client book is the foundation of Rithm. Every schedule recommendation, target ranking, and check-in connects back to these records.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What a client record includes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A typical client profile can hold:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Person <strong>name<\/strong> and <strong>Account<\/strong> (organization or practice)<\/li>\n\n\n\n<li><strong>Stage<\/strong> in the sales relationship (for example Unaware, Aware, Trial, User, Advocate, Lost User)<\/li>\n\n\n\n<li><strong>Importance<\/strong> from 1\u201310 (how strongly Rithm should prioritize visits)<\/li>\n\n\n\n<li><strong>Type<\/strong><\/li>\n\n\n\n<li>Address, phone, email, website<\/li>\n\n\n\n<li><strong>Client Notes<\/strong><\/li>\n\n\n\n<li><strong>Hours available<\/strong> (when visits are allowed)<\/li>\n\n\n\n<li>Visit timing: weeks between visits (frequency\/cadence) and <strong>Minutes per visit<\/strong><\/li>\n\n\n\n<li>Visit mode: in person, virtual online, or email\/phone reminders only<\/li>\n\n\n\n<li><strong>By appointment only<\/strong> and vacation settings when applicable<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If your company uses <strong>B2B<\/strong> display preferences on the web, the menu may say <strong>Accounts<\/strong> instead of <strong>Clients<\/strong>, and organization may be emphasized over person name. The underlying idea is the same: one record for the person\/account you call on.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On the web<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open <strong>Clients<\/strong> (or <strong>Accounts<\/strong>) from the menu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From the list you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Search and filter your book<\/li>\n\n\n\n<li>Add a new client<\/li>\n\n\n\n<li>Open a client for full detail and editing<\/li>\n\n\n\n<li>Use map views and <strong>Prospects Nearby<\/strong> to discover nearby prospects<\/li>\n\n\n\n<li>Use <strong>Bulk Editor<\/strong> for mass updates<\/li>\n\n\n\n<li>Import and export clients from <strong>Settings<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">On a client detail page you can update profile fields, photos, locations, notes, and scheduling preferences; start directions; add calls, meetings, events, or tasks; and launch Auto-Schedule for that client when available.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On iOS<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open the <strong>Clients<\/strong> tab.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Browse an alphabetical list and search by name or account<\/li>\n\n\n\n<li>Pull to refresh<\/li>\n\n\n\n<li>Open <strong>Clients map<\/strong><\/li>\n\n\n\n<li>Open <strong>Prospects nearby<\/strong> (this uses the web prospecting experience inside the app, then refreshes your client list)<\/li>\n\n\n\n<li>Tap <strong>+<\/strong> to <strong>Add Client<\/strong><\/li>\n\n\n\n<li>Open a client for detail, directions, phone, check-in, meetings, and notes<\/li>\n\n\n\n<li>Scan a <strong>business card<\/strong> with the camera when adding or editing a client<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where they differ:<\/strong> Full spreadsheet import\/export, bulk editing, and many maintenance tools are primarily on the web (or opened from iOS Settings as web tools). Business card camera scanning and Face ID sign-in are strong iOS conveniences. Prospects Nearby on iOS opens the web flow rather than a fully separate native screen.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Importance and the Target List<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Importance<\/strong> is Rithm\u2019s way of answering: \u201cIf I only have limited time this week, who matters most?\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You assign Importance on a scale of <strong>1 to 10<\/strong>. Higher numbers generally mean higher priority for visits and Auto-Scheduler attention. The <strong>Target List<\/strong> (web) \/ <strong>Targets<\/strong> tab (iOS) groups clients by Importance so you can work top-down instead of scrolling one flat list.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On the web<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open <strong>Target List<\/strong> from the menu. Clients appear grouped by Importance so you can prioritize outreach and visits.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On iOS<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open the <strong>Targets<\/strong> tab. Groups are collapsible by Importance. You can open a client, place a call, get directions, and adjust Importance without leaving the list. An <strong>Overdue!<\/strong> indicator helps flag clients whose visit cadence is behind.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where they differ:<\/strong> Both platforms share Importance and the target concept. Web also pairs targeting with broader planning views (Pipeline, Scoreboard, Weekly Planner). iOS puts Targets in the main tab bar for quick field prioritization.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Pipeline (web)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pipeline<\/strong> organizes clients by sales <strong>Stage<\/strong> so you can see relationship progress across your book\u2014not only who is important, but where each relationship stands.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On the web, open <strong>Pipeline<\/strong> from the menu. You typically see stage columns, search and filters, charts such as sales pipeline and distribution views, and quick actions to call, navigate, or open client detail.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where they differ:<\/strong> Pipeline is a primary web menu destination. On iOS, Stage still lives on each client record and can be used in filters (including Auto-Scheduler), but there is not a separate Pipeline tab equivalent to the web board.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Schedule: your day on the calendar<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Schedule<\/strong> is where planned appointments and recommended visits come together for a chosen day.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What you will see<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the day and your plan, schedule content can include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>My appointments<\/strong> \u2014 meetings you set yourself (these stay protected when Auto-Scheduler runs)<\/li>\n\n\n\n<li><strong>Recommended Schedule<\/strong> \u2014 visits and travel suggested by Auto-Scheduler<\/li>\n\n\n\n<li>Travel or drive segments between stops<\/li>\n\n\n\n<li>Notifications such as overdue sticky notes (especially visible on iOS)<\/li>\n\n\n\n<li>Nearby or available clients to consider adding (iOS sections)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can create items such as calls, meetings, events, and tasks (web labeling is especially clear for <strong>Add Call<\/strong>, <strong>Add Meeting<\/strong>, <strong>Add Event<\/strong>, and <strong>Add Task<\/strong>). On iOS, <strong>New Meeting<\/strong> supports meeting types such as Appointment, Breakfast, Lunch, Snack, Dinner, Virtual meeting, Client Visited, and Other.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On the web<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open <strong>Schedule<\/strong> from the menu (also reachable from Home calendar widgets). Use day\/week style calendar views, add fixed appointments, review recommended visits, and run <strong>Route<\/strong> mode for the day\u2019s stops.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On iOS<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open the <strong>Schedule<\/strong> tab. The day appears as a map-centered experience with a schedule sheet. Pick a date, review sections, create meetings with <strong>+<\/strong>, reschedule items, and start <strong>Route mode<\/strong> from the toolbar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where they differ:<\/strong> Web calendar views and Home widgets give a broader planning desk feel. iOS Schedule is map-forward and built for moving through the day in the field. The underlying appointments and recommended visits sync across both.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Route mode and Check In<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">These features turn a plan into a working field day.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Route mode<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Route mode helps you move stop-by-stop through today\u2019s plan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Typical actions include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Next Stop<\/strong> (and virtual meeting prompts when relevant)<\/li>\n\n\n\n<li><strong>Navigate<\/strong> (hand off to your maps or Waze app)<\/li>\n\n\n\n<li><strong>Check In<\/strong><\/li>\n\n\n\n<li>Mark <strong>Completed<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Check In<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Check In<\/strong> is how you record what happened at a visit. It is more structured than a freeform note alone.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may be asked:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Who did you see?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Doctor<\/li>\n\n\n\n<li>Office Manager<\/li>\n\n\n\n<li>Nurse \/ MA<\/li>\n\n\n\n<li>Front Desk<\/li>\n\n\n\n<li>Nobody (busy)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Outcome<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Discussed Product<\/li>\n\n\n\n<li>Sampled<\/li>\n\n\n\n<li>Left Information<\/li>\n\n\n\n<li>Follow-up Needed<\/li>\n\n\n\n<li>Lunch Only<\/li>\n\n\n\n<li>No Access<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can also add visit notes (including dictated notes on iOS). Completing a check-in helps keep visit history accurate and supports better future Auto-Scheduler results.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Important behavior to know: choosing <strong>Nobody (busy)<\/strong> or <strong>No Access<\/strong>, or leaving the visit incomplete, does <strong>not<\/strong> treat the stop as a successful completed visit in the same way a normal completion does.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On the web<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Start Route from Schedule, then use Next Stop, Navigate, Check In, and Completed as you work through the day.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On iOS<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Start Route mode from Schedule, use the next-stop panel, Navigate, Check In, and Completed. You can also Check In from a client detail screen. iOS Settings let you choose <strong>Waze<\/strong> or <strong>Apple Maps<\/strong> for directions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where they differ:<\/strong> The check-in questions and completion idea are aligned on both platforms. The on-screen layout differs: web uses schedule\/route dialogs; iOS uses a native route panel and map-centric day view. Directions app choice is an iOS setting.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Auto-Scheduler<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Auto-Scheduler<\/strong> is Rithm\u2019s AI-powered planning engine. It builds a practical multi-day visit plan from your clients and constraints.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In plain terms, it:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Analyzes your client data for <strong>personalized recommendations<\/strong><\/li>\n\n\n\n<li><strong>Respects your plans<\/strong> by keeping manual appointments intact and filling gaps around them<\/li>\n\n\n\n<li>Supports <strong>adaptive scheduling<\/strong>\u2014you can rerun when location or plans change<\/li>\n\n\n\n<li>Uses <strong>continuous learning<\/strong> as you complete meetings and check-ins<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Before strong results, make sure these basics are set:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Home \/ morning starting address<\/li>\n\n\n\n<li>Default work hours<\/li>\n\n\n\n<li>Client Importance, hours available, visit frequency, and minutes per visit<\/li>\n\n\n\n<li>Fixed appointments already on the Schedule when you need holds protected<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">On the web<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open <strong>Auto-Scheduler<\/strong> from the menu (you may also see optimize shortcuts from Home or client context). Review filters and options, run optimization, then review the updated Schedule.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On iOS<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open the <strong>Auto-Scheduler<\/strong> tab. Review the intro, set filters (including Importance range and client filters such as stage, type, city, notes, or custom fields), then tap <strong>Okay &#8211; make my day!<\/strong> When results are ready, confirm and return to Schedule.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where they differ:<\/strong> Both run the same kind of server-side optimization against your shared data. iOS presents a focused field workflow with a clear run button. Deeper Auto-Scheduler settings often open from iOS Settings as a web page. Web also connects optimization more directly to Analyze\/Scoreboard-style follow-up views.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Sales Advisor<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sales Advisor<\/strong> is your in-app AI assistant for questions grounded in your Rithm data\u2014clients, schedule context, and practical next steps.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can ask for help finding clients, understanding what is coming up, or thinking through planning. On both platforms it can surface useful cards and actions (such as profile or appointment related information) as part of the conversation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On the web<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Sales Advisor appears as a Home widget and can be opened from calendar-related entry points and history views.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On iOS<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tap the sparkle icon from Clients, Targets, or Schedule to open Sales Advisor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where they differ:<\/strong> Availability can depend on your account permissions. The chat experience is available on both; entry points differ (Home\/widgets on web vs sparkle toolbar on iOS).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Sticky Notes and personal reminders<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"203\" height=\"210\" src=\"https:\/\/www.rithmai.com\/support\/wp-content\/uploads\/2026\/08\/Sticky-Note-Icon.png\" alt=\"\" class=\"wp-image-229\" style=\"width:39px;height:auto\" srcset=\"https:\/\/www.rithmai.com\/support\/wp-content\/uploads\/2026\/08\/Sticky-Note-Icon.png 203w, https:\/\/www.rithmai.com\/support\/wp-content\/uploads\/2026\/08\/Sticky-Note-Icon-48x50.png 48w, https:\/\/www.rithmai.com\/support\/wp-content\/uploads\/2026\/08\/Sticky-Note-Icon-58x60.png 58w, https:\/\/www.rithmai.com\/support\/wp-content\/uploads\/2026\/08\/Sticky-Note-Icon-97x100.png 97w\" sizes=\"auto, (max-width: 203px) 100vw, 203px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sticky Notes<\/strong> are lightweight personal reminders\u2014useful for \u201ccall this person back,\u201d \u201cbring samples,\u201d or \u201cfollow up Friday\u201d\u2014without turning Rithm into a full project-management tool.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On the web<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tap the yellow sticky note icon in the upper right from nearly any page. You can save notes and review their history.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On iOS<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tap the yellow sticky note icon from Clients, Targets, or Schedule. Enter the note (typing or dictation), choose a due timing such as this evening, tomorrow morning, or end of week, and save. Overdue sticky notes can appear in Schedule notifications. iOS also supports local <strong>meeting reminders<\/strong> in Settings (for your appointments and optionally the first daily meeting).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where they differ:<\/strong> Sticky Notes exist on both when enabled. Local meeting alert timing and notification prompts are especially important on iOS.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Scoreboard and performance views (web)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Scoreboard<\/strong> helps you see how well you are covering your book\u2014reach, cadence\/frequency progress, scheduling coverage, and trends over time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Related web Home widgets can show pipeline snapshots, importance distribution, today counts (appointments, suggested meetings, completed), and other performance summaries depending on your account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where they differ:<\/strong> Scoreboard is a dedicated web menu item. iOS focuses more on executing the day than on full dashboard analytics; your activity still contributes to the shared metrics you may review on the web.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Weekly Planner (web)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Weekly Planner<\/strong> gives a spreadsheet-style week view aligned to your work hours. It is useful when you want a wide planning picture or need to download a spreadsheet for offline review or sharing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Open <strong>Weekly Planner<\/strong> from the web menu, adjust columns as needed, and download when available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where they differ:<\/strong> Weekly Planner is a web planning tool. iOS emphasizes the day Schedule and Auto-Scheduler rather than a full weekly spreadsheet planner.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Prospecting and maps<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Rithm helps you grow and work a territory geographically\u2014not only manage an existing list.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Key ideas:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>See clients on a map<\/li>\n\n\n\n<li>Discover <strong>Prospects Nearby<\/strong><\/li>\n\n\n\n<li>Save prospects into your client book<\/li>\n\n\n\n<li>Use location so travel estimates and nearby suggestions improve<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">On iOS, location permission (preferably while using the app, with precise location on) is important for routing, nearby clients, and better day plans.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where they differ:<\/strong> Map presentation differs by platform. Prospects Nearby on iOS launches the web prospecting experience, then refreshes native client data. Web keeps prospecting and client list\/map tools in the Clients\/Accounts area.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Home dashboard (web)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Home<\/strong> on the web is your command center: goals, Sales Advisor, calendar snippets, sticky notes, status widgets, shortcuts to add clients or re-optimize, and other at-a-glance information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where they differ:<\/strong> Home is a web concept. On iOS, that role is largely split across Schedule (today), Targets (priorities), Auto-Scheduler (planning), and Sales Advisor (guidance).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Settings, account, and preferences<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Settings keep Rithm aligned with how you actually work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Common items include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name, email, and phone<\/li>\n\n\n\n<li>Notification preferences<\/li>\n\n\n\n<li>Home \/ morning starting address<\/li>\n\n\n\n<li>Default work hours for Auto-Scheduler<\/li>\n\n\n\n<li>Display preferences on the web (date\/time formats, miles vs kilometers, Clients vs Accounts labeling, frequency vs cadence wording, and more)<\/li>\n\n\n\n<li>Directions preference on iOS (Waze or Apple Maps)<\/li>\n\n\n\n<li>Meeting reminder preferences on iOS<\/li>\n\n\n\n<li>Links to manage your account and subscription<\/li>\n\n\n\n<li>Help, Submit Ideas, Refer a Friend<\/li>\n\n\n\n<li>Maintenance tools such as bulk edit, address checking, custom fields, and Auto-Scheduler settings (often web-based)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">On the web<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open <strong>Settings<\/strong> from the menu for the full preference and account surface, including import\/export and maintenance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On iOS<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Open the <strong>Settings<\/strong> tab. Many day-to-day preferences are native. <strong>Manage Account<\/strong>, Help, Submit Ideas, Refer a friend, and several maintenance tools open web pages inside the app.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Where they differ:<\/strong> Subscription and deep account management are centered on the web Manage Account experience. iOS adds mobile-specific choices (directions app, local reminders, Face ID login convenience) and deep-links to web tools when needed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Import, export, and keeping data in sync<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your web and iOS apps share the same Rithm account data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Typical sync expectations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clients, Importance, Stage, notes, and schedule items stay aligned<\/li>\n\n\n\n<li>Completing visits and check-ins on either platform updates shared history<\/li>\n\n\n\n<li>Pull to refresh on iOS helps bring down recent changes<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Import\/export of client spreadsheets, bulk edits, and some cleanup tools are primarily web features under Settings (and related maintenance links). iOS can add clients one by one, via business card scan, or through Prospects Nearby, then keep working from the synced book.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">A simple day using Rithm\u2019s key features<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are new, this is a practical way to see how the pieces fit together:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Sign in<\/strong> on web or iOS (same account).<\/li>\n\n\n\n<li>Confirm <strong>Settings<\/strong>: home address, work hours, and (on iOS) location, reminders, and directions app.<\/li>\n\n\n\n<li>Build your book in <strong>Clients<\/strong> \/ <strong>Accounts<\/strong>: add, import (web), or capture from prospects and business cards.<\/li>\n\n\n\n<li>Set <strong>Importance<\/strong>, hours, visit frequency, and stage so Rithm knows who matters and when they can be seen.<\/li>\n\n\n\n<li>Add any fixed appointments on <strong>Schedule<\/strong> so Auto-Scheduler can plan around them.<\/li>\n\n\n\n<li>Run <strong>Auto-Scheduler<\/strong> and review the <strong>Recommended Schedule<\/strong>.<\/li>\n\n\n\n<li>Use <strong>Targets<\/strong> (and web <strong>Pipeline<\/strong> \/ <strong>Scoreboard<\/strong> as needed) to stay focused on priorities and progress.<\/li>\n\n\n\n<li>Work the day in <strong>Route mode<\/strong>: Navigate, <strong>Check In<\/strong>, mark <strong>Completed<\/strong>.<\/li>\n\n\n\n<li>Capture follow-ups with <strong>Sticky Notes<\/strong> or ask <strong>Sales Advisor<\/strong> when you need a quick assist.<\/li>\n\n\n\n<li>Review performance on web <strong>Scoreboard<\/strong> and planning views when you want the bigger picture.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Feature map at a glance<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Feature<\/th><th>Purpose<\/th><th>Web<\/th><th>iOS<\/th><\/tr><\/thead><tbody><tr><td>Clients \/ Accounts<\/td><td>Your sales address book<\/td><td>Full list, map, import\/export, bulk tools<\/td><td>List, map, add\/edit, card scan, prospects link<\/td><\/tr><tr><td>Target List \/ Targets<\/td><td>Prioritize by Importance<\/td><td>Menu: Target List<\/td><td>Tab: Targets<\/td><\/tr><tr><td>Pipeline<\/td><td>Work by Stage<\/td><td>Menu: Pipeline<\/td><td>Stage on client; no full Pipeline tab<\/td><\/tr><tr><td>Schedule<\/td><td>Daily plan and appointments<\/td><td>Calendar Schedule views<\/td><td>Map + day schedule sheet<\/td><\/tr><tr><td>Route mode<\/td><td>Next-stop field execution<\/td><td>From Schedule<\/td><td>From Schedule<\/td><\/tr><tr><td>Check In<\/td><td>Log who\/outcome\/notes<\/td><td>From route\/schedule\/client flows<\/td><td>From route, schedule, client detail<\/td><\/tr><tr><td>Auto-Scheduler<\/td><td>AI visit planning<\/td><td>Menu + shortcuts<\/td><td>Tab: Auto-Scheduler<\/td><\/tr><tr><td>Sales Advisor<\/td><td>AI assistant<\/td><td>Home \/ related entry points<\/td><td>Sparkle icon<\/td><\/tr><tr><td>Sticky Notes<\/td><td>Personal reminders<\/td><td>Home (when enabled)<\/td><td>Icon on main tabs<\/td><\/tr><tr><td>Scoreboard<\/td><td>Performance dashboards<\/td><td>Menu: Scoreboard<\/td><td>Review metrics mainly on web<\/td><\/tr><tr><td>Weekly Planner<\/td><td>Week grid \/ spreadsheet<\/td><td>Menu: Weekly Planner<\/td><td>Not a primary iOS view<\/td><\/tr><tr><td>Settings \/ Account<\/td><td>Preferences and account<\/td><td>Full Settings<\/td><td>Native settings + web account\/maintenance links<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Getting help<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you need assistance while using Rithm:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>On the web, use <strong>Need help?<\/strong> and Settings help options.<\/li>\n\n\n\n<li>On iOS, open <strong>Settings \u2192 Account \u2192 Help<\/strong> (and related links).<\/li>\n\n\n\n<li>You can also <strong>Submit Ideas<\/strong> when you want to suggest improvements, and <strong>Refer a Friend<\/strong> when you want to share Rithm.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Rithm works best when your client data is current, your hours and home address are accurate, and you consistently check in as you complete visits. Those habits turn the key features above\u2014from Targets and Auto-Scheduler to Route mode and Scoreboard\u2014into a reliable weekly rhythm for outside sales.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rithm is the AI-powered outside sales platform built to help you know where to spend your time. It combines client management, smart visit planning, and day-of routing so you can focus on selling\u2014not on rebuilding your calendar every morning. You can use Rithm on the web and on the RithmForSales&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[2],"ht-kb-tag":[],"class_list":["post-224","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-getting-started"],"_links":{"self":[{"href":"https:\/\/www.rithmai.com\/support\/wp-json\/wp\/v2\/ht-kb\/224","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rithmai.com\/support\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.rithmai.com\/support\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.rithmai.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rithmai.com\/support\/wp-json\/wp\/v2\/comments?post=224"}],"version-history":[{"count":2,"href":"https:\/\/www.rithmai.com\/support\/wp-json\/wp\/v2\/ht-kb\/224\/revisions"}],"predecessor-version":[{"id":232,"href":"https:\/\/www.rithmai.com\/support\/wp-json\/wp\/v2\/ht-kb\/224\/revisions\/232"}],"wp:attachment":[{"href":"https:\/\/www.rithmai.com\/support\/wp-json\/wp\/v2\/media?parent=224"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.rithmai.com\/support\/wp-json\/wp\/v2\/ht-kb-category?post=224"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.rithmai.com\/support\/wp-json\/wp\/v2\/ht-kb-tag?post=224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}